Privacy policy | ODK Solutions Company, Ltd.

Privacy policy

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PrivacyMark

The Company is fully aware of the social imperative of protecting personal information, and has adopted and adheres to the following Privacy Policy to ensure thorough protection thereof. By this effort, we acquired Privacy Mark Certification (certification No. 11820123) from the Japan Information Processing Development Corporation (currently the Japan Institute for Promotion of Digital Economy and Community (JIPDEC)) on October 5, 2001, certifying that we are a business operator that handles personal information appropriately.

Personal Information Protection Policy

ODK Solutions Company, Ltd. ("Company", "we") provides entrance exam-related services for school corporations and general securities management services, etc. for securities firms based on our management philosophy of "contributing to the prosperity of customers and the development of society through the information services business." We will always bear in mind the following matters and take all possible measures for the protection of personal information.

  1. When acquiring personal information, we will state the purpose of acquisition and use the information within the necessary scope. In addition, we will use the personal information within the scope of the purpose of acquisition, manage it in an appropriate manner, and will not disclose or provide it to a third party without the consent of the individual concerned. In addition, we have taken measures to ensure the information is not used for other purposes
  2. We will use the specific personal information within the scope of the purpose of use determined, in compliance with the Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures, the Act on the Protection of Personal Information, and the Guidelines on the Proper Handling of Specific Personal Information, and will not use the same for any other purpose.
  3. When outsourcing the handling of personal information (including specific personal information) to a third party, we will conduct a rigorous investigation of the subcontractor and properly supervise them so that they fulfill their obligations as we deem appropriate.
  4. We will strive to protect personal information appropriately in compliance with guidelines and other codes determined by the government regarding personal information.
  5. We will ensure the personal information is kept accurate and up-to-date, and take required and appropriate preventive measures and corrective measures against leaks, loss or damage, etc. of personal information.
  6. We will respond promptly and appropriately to complaints and consultations regarding personal information at the personal information consultation counter as shown below.
  7. We will establish a personal information protection management system (including personal information protection regulations and related rules), make sure that all employees and other related parties are thoroughly familiarized with this system, and effectively implement and maintain this system and work toward its continuous improvement.

Established: July 2, 2001
Most recent update: June 24, 2020
Katsune Hidekazu, Representative Director and President

Matters for Disclosure under the Act on the Protection of Personal Information

ODK Solutions Company, Ltd. (the "Company", "we") will handle personal information as follows.

Public Disclosure of Purpose of Use of Personal Information

When we acquire personal information directly by such means as document, we will expressly indicate the purpose of use in each instance, and use the information within the scope of such purpose of use. If we need to use the personal information beyond the purpose of use expressly indicated in advance, we will notify the individual concerned to that effect and use the information after obtaining the consent thereof.
The purposes of use of the personal information in the possession of the Company are as follows.

  1. Personal information relating to business partners
    • For business-related communication
  2. Personal information relating to employees (including dispatched workers)
    • For employment management and health management of employees
    • For various types of education and training for employees
    • For business-related communication
    • For the purposes of use stipulated in the Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures, in terms of specific personal information
  3. Personal information relating to applicants for hiring
    • To provide hiring information on the Company
    • For hiring screening and post-hiring employment procedures
  4. Personal information relating to outsourced operations
    • For conducting processing based on outsourcing agreements
    • "Personal information regarding outsourced operations" is not subject to disclosure
  5. Other (personal information acquired at the time of inquiry)
    • For communication related to inquiries

Public Disclosure of Purpose of Use of Personal Information

We will not provide the acquired personal information to a third party without the consent of the individual concerned, except for in the following cases.

  1. When required by laws and regulations;
  2. Where provision is required for the protection of the life, body or assets of the individual concerned and it is difficult to obtain consent;
  3. Where provision is especially necessary for improving public health or promoting sound development of children, and it is difficult to obtain the consent of the individual concerned;
  4. Where it is necessary to cooperate in the execution of administrative affairs prescribed by laws and regulations by national agencies or local public bodies, or parties contracted thereby, and obtaining the consent of the individual may impede the execution of administrative affairs;
  5. Where all or part of the handling of personal information is to be outsourced;
  6. Where the business of the Company is succeeded due to merger, spin-off, business assignment or other reasons, and personal information is handled within the scope of the purpose of use before the succession

Procedures for Requests for Disclosure, etc.

We will handle requests for personal information in our possession, for 1) notification of the purpose of use, 2) disclosure, 3) correction of content, 4) addition of content, 5) suspension of use, 6) deletion, or 7) suspension of provision to third parties. (hereinafter 1) through 7) shall be referred to as "disclosure, etc.")

Contact for requests for Disclosure, etc.

Request for "disclosure, etc." must be made by sending the request form prescribed by the Company via postal mail to the following address, with the required documents attached.
Mailing address:
JMF-Bldg. Kitahama 01, 6-7, Doshomachi 1-chome, Chuo-ku, Osaka 541-0045
ODK Solutions Company, Ltd.
Staff in charge of personal information protection

Note: For notification or disclosure of the purpose of use, the following fees are required:

  • For registered mail
    210 yen in postal stamps for registered mail shall be affixed to the Reply Envelope in addition to the normal postal stamp fees
  • For delivery-certified mail
    A total of 720 yen (420 yen for ordinary registered mail and 300 yen for delivery certification) shall be affixed to the Reply Envelope in addition to normal postal stamp fees

Form of request document for "disclosure, etc."

Download the request form prescribed by the Company, enter all required matters, enclose the document for identification, and send them to above destination for request.
We accept the following official documents (Xerox copies acceptable) as documents for identification.
Please note, depending on the type of identification document, some documents suffice by themselves, while others necessitate the presentation of two documents.

  • Documents that can suffice by themselves (official documents with portrait photos attached): Driver's license, basic resident registry card with photo, passport, etc.
  • Documents that require presentation of two documents (official document without face photo attached): Basic resident registry card without photo, national health insurance certificate, health insurance certificate, notional pension book, etc. Two of any can be presented.

Note: For the space for "place of original registry," please send us document copies after blacking out areas, etc. so that we cannot discern it.

Request for disclosure, etc. by an agent

If the person requesting "disclosure, etc." is the legal representative of the individual concerned, a minor, or an adult ward, or an agent entrusted by the principal to request disclosure, etc., enclose the following documents in addition to the documents as referred to in the preceding paragraph.

Note that in the same way as the documents in the preceding paragraph, in the space for "place of original registry," please send us a document copy after blacking out areas, etc. so that we cannot discern it.

  • Power of Attorney confirming the power of attorney of agent,
  • A copy of an insurance card in which are stated the family register or dependents
  • One copy of a document confirming that the person is the legal representative of a minor or an adult ward
    (Documents to confirm the legal representative: identity verification documents mentioned above)

Reply for the request for "disclosure, etc."

We will reply to the address stated on the request form by the requestor in writing. If we cannot reply, we will send a document explaining the reasons.

Purpose of use of personal information acquired relating to request for "disclosure, etc."

Personal information acquired in connection with requests for disclosure, etc. shall be handled only within the scope required for the request for disclosure, etc. Submitted documents shall be retained for three (3) years after the reply to the request for disclosure, etc. is completed, and then discarded properly thereafter.

In the following cases, we will not disclose information.
If we decide not to disclose, we will notify the requestor to that effect with reasons.

  • When there is some deficiency in the prescribed request documents;
  • When the identity of the individual concerned cannot be confirmed, such as the case
  • where the address stated on the request form, the address stated on the document for identity verification, or the address registered with us does not match;
  • If the power of representation cannot be confirmed in the case of an application by an agent;
  • When the personal information for which disclosure, etc. is requested cannot be found by the Company;
  • When there is a risk of harming the life, body, or other rights and interests of the individual concerned or a third party;
  • When there is a risk of encouraging or inducing illegal or wrongful acts by performing disclosure, etc.;
  • When there is a risk that the disclosure, etc. will impede the prevention, suppression or investigation of a crime or the public safety and order otherwise;
  • When there is a risk of significant obstruction of the proper implementation of our business;
  • When to do so would violate other laws and regulations;
  • When the business is outsourced

Inquiries

Name of authorized personal information protection organization and contact for requests for resolution of complaints

Name of authorized personal information protection organization: Japan Institute for Promotion of Digital Economy and Community
Contact for requests for resolution of complaints: Personal information protection complaints consultation office
Address: C/O Roppongi First Building, 9-9 Roppongi 1-chome, Minato-ku, Tokyo, 106-0032 Japan
Phone: +81-3-5860-7565

For inquiries regarding handling of personal information by the Company, please contact the following.

By phone: +81-6-6202-0184
By postal mail: JMF Building Kitahama 01, 6-7, Doshomachi 1-chome, Chuo-ku, Osaka 541-0045
By email: privacy1@odk.co.jp

For Personal Information Protection Manager

Personal Information Protection Manager:
Yasunobu Sugitani, Executive Officer, ODK Solutions Company, Ltd.
Contact:
Phone: +81-6-6202-0184
E-mail: privacy1@odk.co.jp

On Cookies

Like at many other websites, we also use cookies so that our website will be more convenient for our customers.

  1. CookiesA cookie is a functionality that stores a customer's website browsing information on the customer's computer (a device that can connect to the Internet, such as a PC, smartphone, or tablet).
    Cookies include those set by us (first party cookies) and those set by third parties affiliated with us (third party cookies).
  2. Purpose of use of cookies
    1. We use cookies to improve customer convenience, such as preventing customers from repeatedly entering the same information while browsing our website.
    2. We may analyze the status of the customer's usage of our website (access status, traffic, routing, etc.) using the information collected through cookies to improve the performance of the website itself and to improve and upgrade the services we provide to our customers.
    3. In addition, cookies may be used to distribute behavioral targeting advertisements by affiliated advertisement distribution service providers.
  3. To disable cookies
    1. To disable all cookies
      You can disable cookies by changing your browser settings. However, if you disable cookies, you may not be able to receive some services. For information on how to change cookie settings, please check with the vendor of your particular browser.
    2. To disable specific cookies
      For information on how to halt provision of information to ad distribution service providers, please contact the individual companies.

SSL/TLS

Our service site uses SSL/TLS to protect personal information. SSL/TLS is a system for encrypting personal information automatically when a service user accesses the service site and enters personal information such as name and e-mail address, using a browser with security functions, and when the personal information is sent to our server. Therefore, if a third party intercepts the personal information sent by the service user, the third party cannot decipher the content of the personal information.

Disclaimer

We make every effort to ensure the accuracy of the information posted on our service site, but we assume no responsibility for any action taken by service users using the information on our service site.
We will not be liable for any damage whatsoever incurred by the Service User due to the Service User's use of our service site or any damage caused by the Service User to a third party.
The provisions set forth in the preceding paragraph shall not apply when there is intentional or gross negligence on the part of the Company, or when the Service User is considered to be a consumer under the Consumer Contract Act.
In the event that the Company is liable for damages in relation to the use of its services, the Company shall assume liability for damages up to the total amount paid by the Service User to the Company for use of the services provided.